Privacy Policy

Privacy Policy - Taj Mahal Tours Packages

Last Updated: September 2025

At Taj Mahal Tours Packages ("we," "us," or "our"), we are committed to protecting your privacy and personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide when using our website tajmahaltourspackages.com and our travel services.

1. Information We Collect

1.1 Personal Information

When you book our services or make inquiries, we may collect:

·       Full name and contact details (email address, phone number, postal address)

·       Date of birth and age

·       Passport and visa information

·       Payment and billing information

·       Emergency contact details

·       Dietary restrictions and special requirements

·       Travel preferences and booking history

1.2 Booking Information

We collect information related to your bookings including:

·       Tour preferences and destinations

·       Travel dates and duration

·       Number of participants

·       Accommodation preferences

·       Special requests or requirements

1.3 Technical Information

We automatically collect certain information when you visit our website:

·       IP addresses and browser type

·       Device information and operating system

·       Browsing patterns and website usage data

·       Cookies and similar tracking technologies

2. How We Use Your Information

2.1 Service Provision

·       Process bookings and reservations

·       Provide requested travel services

·       Communicate regarding your bookings and itineraries

·       Arrange transportation, accommodation, and tour activities

2.2 Customer Service

·       Respond to inquiries and provide support

·       Send booking confirmations and travel updates

·       Handle complaints and feedback

2.3 Marketing and Communication

With your consent, we may:

·       Send promotional materials and newsletters

·       Provide information about special offers and new tours

·       Conduct market research and surveys

2.4 Business Operations

·       Improve our website and services

·       Analyze customer preferences and trends

·       Maintain records for legal and regulatory compliance

3. Information Sharing

3.1 Service Providers

We may share your information with trusted third-party providers:

·       Hotels, transportation companies, and tour guides

·       Payment processors and financial institutions

·       IT support and website hosting services

·       Marketing and communication service providers

3.2 Legal Requirements

We may disclose your information when:

·       Required by law, court order, or government regulations

·       Necessary to protect our rights, property, or safety

·       Required for legal proceedings or investigations

3.3 Business Transfers

In case of merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

·       Secure data transmission using SSL encryption

·       Regular security assessments and updates

·       Limited access to personal information on a need-to-know basis

·       Secure storage of physical and electronic records

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

·       Access your personal information that we hold

·       Request correction of inaccurate information

·       Request deletion of your personal information

·       Withdraw consent for marketing communications

·       Request transfer of your data to another service provider

To exercise these rights, please contact us using the information provided below.

6. Cookies Policy

Our website uses cookies to:

·       Remember your preferences and settings

·       Analyze website traffic and usage patterns

·       Provide personalized content and advertisements

·       Improve website functionality and user experience

You can manage cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

8. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from minors without parental consent.

9. International Data Transfers

Your information may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place to protect your data.

10. Data Retention

We retain your personal information only as long as necessary to provide services and comply with legal obligations.

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on our website with the updated date. We encourage you to review this policy regularly.

12. Contact Information

For questions or concerns regarding this Privacy Policy or your personal information, please contact us:

Taj Mahal Tours Packages
Email: info@tajmahaltourspackages.com
Phone: +91-7900226636
Address: Agra, UP, India (Satellite Office)

By using our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.