Your satisfaction is important to us. It is our policy to provide clear and fair guidelines regarding cancellations. You may cancel a service or booking by notifying us within the specified time frame for that particular service. Cancellations made within the allowed period will not incur any additional charges. If a cancellation is requested after the deadline, we may apply a cancellation fee or withhold part of the payment, depending on the nature of the service. We will always inform you of these terms at the time of booking so that you understand the conditions in advance.